PRODUCT CARE

We believe that a more sustainable product is one that can live on. That’s why we’re committed to making products that are durable, and make people look and feel their best. 

Follow these simple steps to extend the life of your product.

HERE’S WHAT YOU CAN DO​

  • All materials, such as leathers, synthetics, and metal accessories, should be kept away from direct or excessive exposure to humidity, liquids, heat and light. Exposure to these elements may cause permanent wear and tear
  • Excessive friction and contact with oily substances,such as cosmetics or solvents, may cause damage, colour fading or colour transfer, especially onto light coloured garments and surfaces
  • To clean, wipe with a soft, damp cloth
  • When not in use, store in a box or protective bag in a cool, dry place

MATERIAL CARE

Our products are made from materials that are carefully crafted and of unique quality. Many are made of faux leather and embellished with metal accessories or detailing. Any incidental marks, tonal changes and/or textural variances are part of the materials’ natural characteristics and should not be seen as imperfections.

FAUX LEATHER

  • Remove stains with a soft, damp cloth.

GENUINE LEATHER

  • Clean dust with a horsehair shoe brush or soft, damp cloth.

FABRIC

  • Handle with extra care. Do not wash or submerge in water. Clean with a soft brush or soft, damp cloth and dry at room temperature.

METAL

  • Avoid contact with water and other solvents.

To find out more about your CHARLES & KEITH or PEDRO product, visit us at:

https://www.charleskeith.com/sg/product-care/
https://www.charleskeith.co.uk/en/product-care/
https://www.charleskeith.cn
https://www.pedroshoes.com/sg/product-care-guide/

If you need any additional product care assistance, you can reach our customer care team at customers@charleskeith.com.

You can also approach our friendly CHARLES & KEITH or PEDRO staff in stores.