Senior/Social Media Executive

About the job AREAS OF RESPONSIBILITIES 1. Social Strategy & Planning: Work closely with internal stakeholders to develop and implement the Social Media Strategy (tactics and contents), ensuring its effectiveness and alignment with the brand’s direction. 2. Social Media Platform Management: Responsible for publishing, creation and curation of content on the relevant social media platforms including […]

Senior Digital Content Executive

About the job Job Responsibilities Assist in the end-to-end creation of homepage updates from content planning to live Collaborate with functional teams like creative, marketing, inventory, merchandising, copywriters, and IT to ensure content and implementation launch success Review content and implementation performance post-launch, where applicable Monitor website layout consistency and content accuracy across different markets […]

Senior Creative Content Manager (Deputy Head)

About the job We are seeking an experienced individual with proven success in expanding a brand’s presence by creatively driving user-centric digital experience. This role will oversee the department’s beginning-to-end content creation for all social media channels, website, email newsletters, digital ads, and blog. This role will work hand-in-hand with our International Marketing team to […]

UI/UX Manager

About the job Job Responsibilities Collaborate with product managers, developers and project team to design & deliver the UI/UX for new or existing digital products and services. Responsible for the design of appearance and performance of pages on ecommerce websites, including UI/UX, functionalities, maintenance and housekeeping. Experience to work cross-functionality with all business and tech […]

Customer Service Executive

About the job JOB RESPONSIBILITIES Customer Service Executive Set SOP for Customer Service (e.g.: service recovery, guidelines for handling customers from different feedback channels, SLA to customer feedback, preparation of FAQ, etc.) Reply all customer enquiries and feedback within stipulated timelines via various channels (e.g.: calls, email, live chat, social media, etc.) Assist customers or […]

Customer Service Officer

About the job Job Responsibilities: Customer Service Management Set SOP for Customer Service (e.g.: service recovery, guidelines for handling customers from different feedback channels, SLA to customer feedback, preparation of FAQ, etc.) Reply all customer enquiries and feedback within stipulated timelines via various channels (e.g.: calls, email, live chat, social media, etc.) Assist customers with […]

Digital Technology Executive

About the job AREAS OF RESPONSIBILITIES Active participation in Ecommerce related projects. Assist in gathering and analysing end-user requirements. Implement change requests and application enhancements. Perform UAT, troubleshooting and tests on the required systems to assist project stakeholders. Provide application support in post implementation and maintenance support for existing systems. Monitor project status and prepare […]