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Store Visual Merchandiser
Location: Singapore

Job Description

Report to: Supervisor / Assistant Store Manager / Store Manager / Senior Store Manager

  • 5 days work week, 8.5 hours/day
  • Additional fixed commission if achieve sales target
  • New Join bonus up to $2500 (If applicable)

Job Responsibilities:    

Shop Presentation   

  • Responsible for creating and maintaining a compelling presentation of merchandise that will engage customers and help to drive store traffic, seasonal sales performance and retail productivity
  • Works closely with the Area VMs to ensure that the brand image and style of the company is projected at all times
  • Proactive participation in inventory management of the overall merchandising effort for own stores
  • Conduct weekly briefings with the Store team on the weekly display changes
  • Store planning: Store display capacity management
  • Execute merchandise and window display
  • Communicate on all visibility news
  • Provide visual merchandising guideline and planograms for stores in charge of
  • Monitor competitors’ promotions/merchandising to formulate effective recommendation for the brand


·        Delivering exceptional customer service and delivering it so with PASSION (Our Service Promise).

·        Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.

·        Communicate customer requests to management or customer service associates.

Sales Performance

·        Able to optimize every sales opportunity while striving to exceed customer expectation and satisfaction.

·        Consistently strive to achieve personal and team sales target that is set on a daily, weekly and monthly basis.

·        Able to upsell through recommendations and exceptional customer service.

Stock Management

·        Organize store room and arrangement of stocks based on Charles & Keith inventory standards.

·        Maintain daily housekeeping of stockroom.

·        Promptly retrieve the correct stock for customers


·        Compliant to company’s policies and procedures

·        Maintain and manage the POS/Cashier in the most efficient manner without compromising customer service and minimizing errors in entering prices.

·        Handle and return accurate change to paying customers.

·        Responsible for any shortfall or discrepancy in cash drawer.

Job Requirements:

·        Diploma/Nitec in Visual Merchandising, Fashion Styling or related field will be an advantage

·        Preferably with 1 year of relevant experience in performing visual display in retail industry (Entry level candidates are welcome to apply)

·        Able to withstand retail working hours and work on weekends and public holidays

·        Organizational skills, planning and time management expertise

·        Possess excellent communication and interpersonal skills, as well as a strong creative flair and effective problem solving abilities

·        Ability to multi-task and work with tight timeline

·        Motivated, positive attitude and with an eye for detail

·        Keen sense of fashion and a passion for the fashion industry

·        Computer Literate in MS Office

Service oriented and passionate to go the extra mile for customers