Job Responsibilities

• Manage the Community team to plan and maintain community content calendar
• Implement and lead day-to-day activities for Community Ambassador Program
• Build community growth within social media platforms and engagement across our social channels
• Work closely with Marketing Teams to deliver best-in-class community campaigns
• Develop strategic partnerships with both external and internal parties (i.e. KOLs, KOCs and other members of the community) via community program
• Work with internal stakeholders to efficiently cost, plan and execute activations that will drive efficient ROI
• Work with the wider team to engage our community to create viral content that builds awareness and drives sales
• Continuously gather feedback and improve community engagement
• Implement and manage effective ways of working within the team and across functional teams
• Regular reporting on current community trends, sentiment, and ambassador program performances
• Develop community and campaign KPIs based on benchmarks and report metrics
• Develop ideas and insights based on social listening and feedback
• Stay up-to-date on industry trends to ensure ambassador program is current and relevan

Requirements:

• Possess a Degree in Marketing, Mass Communication or any relevant field.
• At least 3 years of experience in digital, social media or marketing
• Good time management skills and the ability to manage multiple priorities
• Capable of working in a fast paced environment
• Proficiency in English, with strong copy vetting and writing skills
• Knowledge and understanding of Influencer marketing
• Proficient with Google analytics
• Have a good eye for social media visuals and a proactive self-starter
• Team player with positive learning attitude and pleasant disposition with excellent interpersonal skills
• Keen sense of fashion and a passion for the fashion industry